Nutramedix, VITALMEDIX

Shipping & Returns Policy

Shipping (Cyprus)

• Free Delivery: Orders over €70
• Orders under €70: €3.50 for door delivery, free to ACS
• Orders under €20: €3.50 for door delivery, €2.50 to ACS
• Delivery Time: 1–4 working days

Important Note: Delivery times may extend during holidays.

You may return most new, unopened items within 3-5 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper. In many cases, you will receive a refund more quickly. This time period includes:

• 5–10 business days for us to receive your return from the shipper,
• 3–5 business days for us to process your return once received,
• 5–10 business days for your bank to process our refund request.

If you need to return an item, simply log in to your account, view the order under "Complete Orders" and click the "Return Item(s)" button. We'll notify you via e-mail once we've received and processed the returned item.